Privacy Policy

The juristelo service is published and operated by Espero-Soft Informatiques SRL. We attach great importance to the protection of your personal data. This policy describes how we collect, use, store and protect your data in accordance with the General Data Protection Regulation (GDPR) and the Belgian law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

juristelo makes it possible to generate financial forecasts and letters using artificial intelligence tools. In this respect, the information you enter may be transmitted to an artificial intelligence provider acting as a processor, under the conditions described in Article 7.

The data controller is Espero-Soft Informatiques SRL, Rue de la Colonne 1A, 1080 Molenbeek-Saint-Jean, Belgium, CBE/VAT BE 1033.022.383, publisher and operator of the juristelo service.

Data Protection Officer (DPO): you may reach our DPO at dpo@juristelo.com for any request concerning your personal data.

For general inquiries: info@juristelo.com or +32 484 711 719. For inquiries to the publisher: info@espero-soft.com.

Identification and account data: name, first name, email address, phone number, password (encrypted), language preferences.

Content data: information you enter to generate a document, such as the assumptions and figures of a financial forecast (sector, forecast figures, etc.) and the fields of the letter templates (names, addresses, amounts, dates, contract references, etc.), as well as the generated documents.

Subscription and billing data: subscribed plan, credit and consumption history, invoices. Payment data (card) is processed directly by our payment provider and is not retained by juristelo.

Technical and usage data: IP address, browser and device type, connection logs, cookies, Platform usage history.

We process your data to: provide the Services (generation of forecasts and letters by artificial intelligence, export of documents), manage your account and subscription, allocate and deduct credits, ensure billing and payment processing, communicate with you about your account and requests, ensure security, prevent fraud and abuse, improve our Services, and comply with our legal obligations (in particular accounting and tax).

The processing of your data is based on: the performance of the contract (provision of the Services, management of the subscription and credits), your consent (non-essential cookies, marketing communications), our legitimate interests (security, fraud prevention, improvement of the Services) and legal obligations (accounting and tax obligations).

Your data is retained for the time necessary for the purposes pursued. Account and content data is retained for the duration of the contractual relationship, then archived or deleted within a reasonable period after the account is closed. Billing data is retained for up to 10 years, in accordance with Belgian accounting obligations. The generated documents you keep remain accessible in your area until you delete them or close your account.

To generate the forecasts and letters, the information you enter is transmitted to our artificial intelligence provider, Anthropic, acting as a processor, for the time necessary to generate the document. This processing is governed by a processing agreement imposing confidentiality and security safeguards; your content is not used to train artificial intelligence models.

We also use the following processors: Stripe (payment processing), Amazon Web Services (document storage, EU-West region – Ireland, and document processing services), Neon (database, EU), our hosting provider (application hosting, EU) and Google (authentication via OAuth, when you use it). We never sell your data to third parties.

Transfers outside the European Union: some processors (in particular Anthropic, Stripe Inc. and Google LLC) are established in the United States. These transfers take place on the basis of the Standard Contractual Clauses approved by the European Commission and, where applicable, the EU-US Data Privacy Framework. You may obtain a copy of these safeguards upon request at dpo@juristelo.com.

The Platform generates documents automatically. However, these generations do not produce legal effects concerning you nor significantly affect you within the meaning of Article 22 of the GDPR: they are draft documents that you remain free to proofread, modify, use or discard. You retain control at all times over the use you make of them.

In accordance with the GDPR, you have the right of access, rectification, erasure ("right to be forgotten"), restriction of processing, portability of your data, objection to processing and withdrawal of your consent at any time, without this affecting the lawfulness of prior processing.

To exercise your rights, contact us via the contact form or at dpo@juristelo.com. We will process your request within one month, which may be extended by two months in the event of complexity.

Our Platform uses cookies. Essential cookies are necessary for its operation and security (in particular the login session). Audience measurement or personalisation cookies are only placed with your consent. You can change your preferences at any time via the cookie management banner or your browser settings.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure: encryption of data in transit, access control, logging and hosting with secure providers. In the event of a data breach likely to create a risk to your rights, we will notify the Data Protection Authority and, where applicable, the persons concerned, in accordance with the GDPR.

For questions or complaints about the processing of your data, contact us via the contact form, at dpo@juristelo.com or by phone at +32 484 711 719. You also have the right to lodge a complaint with the Data Protection Authority (DPA): Rue de la Presse 35, 1000 Brussels — www.autoriteprotectiondonnees.be.